Workshop Supervisor – Construction Equipment | FAMCO | Dubai

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Workshop Supervisor – Construction Equipment | FAMCO | Dubai

About the Position:

We currently looking to recruit an experienced Workshop Supervisor for FAMCO Construction Equipment. Reporting to the Service Manager, you will be responsible to Prepare, supervises and control workshop daily activities, such as scheduling of work, deputation and allocation of technicians.

In addition, your key responsibilities are as follows:

Ensure safe and clean workplace by implementing and maintaining safety measures, requirements and procedures in workplace for both workshop and field jobs.

Attends customer calls, complaints and concerns

Prepare inspection/repair estimates or quotations with clear statement of scope of works, required spare parts, labor and other requirements.

Monitors job progress and ensure jobs are done within instructed times shared with technicians.

Ensure work quality and customer satisfaction.

Monitors the WIP and ensure to close jobs on time without delay.

Assist technicians in troubleshooting, spare parts recommendations and ensure development and progress of all technicians.

Monitors technician performance, efficiency and productivity and ensure necessary training, special tools and other requirements to carry out service jobs within the instructed/standard times.

Monitors and arrange all warranty jobs, prepare necessary technical reports and analysis for causes of failures, follow and adhere to warranty guidelines of the principals.

About You:

The ideal candidate for this role should possess the following qualifications, knowledge and skills:

Diploma or equivalent in Mechanical / Automotive or related field

Minimum 5 years hands on experience in workshop repair and operations in a reputed automotive dealership, out of which 2 years are in a supervisory capacity preferably with Volvo construction machines.

Good communicator in English; Arabic an advantage

Sound technical knowledge in vehicle diagnosis and repair

Good computer knowledge, Microsoft applications and Database programs.

Has the ability to think analytically and has excellent planning and organizing skills


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Interested candidates should send their CVs