Customer Service Representative

Overview

Customer Service Representative

Industry: Telecom

Career: Unspecified

Job Location: Dubai

Salary: Unspecified

Experience: Less than 1 Year

Job Type: Full Time

Gender: Any

Street: Al fahidi

City: Dubai

Description

We are seeking for Asian Customer Service Representative

Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support…

Interested candidates should send their CVs