Associate Manager – Order-To-Cash/Credit Control | Al-Futtaim Shared Services | Dubai

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Job Title:            Associate Manager (Order to Cash)

Line Manager:   Assistant General Manager

Job Function:    Revenue Management

Role purpose:

To lead the SSF-O2C team involved in service delivery to distribution businesses supported by SSF specifically on credit Control, receipting and reporting. Actively drives and supports best in class processes, systems and governance for SSF-O2C processes consistently delivering the services in line with SLA’s and best practices. Monitor, review and establish stronger governance and controls in relation to credit control for distribution business supported by SSF.

Key role accountabilities:

Establish stronger governance and controls pertaining to activities involved in Order to Cash process. Responsibility includes compliance with company policies, and procedures with major emphasis on managing receivables, credit risk assessment, receipting, allocation of payments and PDC management.

The role-holder is required to work based on policies and standard operating procedures.

Custodian and control owner of customer master data and credit limits through periodic reviews  •

Liaison with business / SSF internal departments/ CBO team / EIT teams to ensure service delivery is done in time and as per agreed SLA.

Accountable for leading process improvement and automation initiatives (efficiency improvements – Lean and GB Projects) & process standardization to ensure continuous improvement in SSF-O2C related activities.

Candidate Profile

Bachelor’s or Postgraduate degree in Accounting or Business Administration

Holder of a professional qualification of relevance is an added advantage

5-8 years (for Postgraduates) or 8-10 years’ (for Graduates) of experience in large corporates or trading businesses

Experience in credit department dealing for approximately 600-800 customers of different categories

Prior experience in the GCC

Behavioural Competencies:

  • Stakeholder management skills
  • Collaborative
  • Displays great leadership skills
  • Positive mindset and go getter.

Technical Skills:

  • Good Knowledge in Microsoft-office (Excel and Powerpoint)
  • Experience working on SAP

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Interested candidates should send their CVs